Zonepatio | Awnings & shades

FAQ

FAQ – AWNINGS AND SOLAR SHADES

We have been in business since 1985.

We have since gone on to be the largest manufacturer of awnings and shade in Canada. We are also pioneers in the e-commerce business with more than 12 years of experience shipping made-to order awnings to happy customers.

All products presented here are offered online since they are easy to install. Our price does not include installation and we supply a detailed installation manual to expand on all potential queries you may have. It is recommended to use a carpenter or helper if you are installing on your own. If you need a professional installer, we can help you identify such a contractor. Installation manuals are available for download on each product page.

We offer a practical measuring guide to take dimensions required for the width and extension of your awning or your solar shade. If you have difficulty with certain details, call our customer service.

1-800-736-0906

Measuring guide

The price of your awning or solar shade includes curbside delivery to your house.

Your order will be delivered approximately 3-5 weeks after order date.

The freight company delivering your awnings or large shade  will call you or e-mail you in advance to schedule a convenient time for delivery to your home. The driver will generally place the awning in your driveway or next to your home, if accessible.

Smaller shades and accessories will be delivered by courrier without appointment.

In most cases, there will be no need to install an electrical outlet to plug your awning or solar shade. All these products work with normal 110 volts outlets, which are installed to building code. It is highly recommended these outlets be GFI compatible. All our products have plug-in wires ranging from 15 to 24 feet.

Contact us to receive up to 6 fabric samples of your choice.

1-800-736-0906

csd@multipleawnings.com

Your awning extends out to three potential lengths from the house, but can be partially opened at any position.

If you have a traditional awning, just close it and leave it on your home all winter long. Our fabric has been designed to withstand the weather year round.  If your awning is not protected by an overhang, we recommend protecting it with a soft cover.

The Brasilia Slim product can be left closed all winter. Our fabric has been designed to withstand the weather year round. The casing offers a maximum protection year round.

Your Multiple Shade product should be closed all winter. Leave the casing into place through out the winter.

The factory pitch of the awning is set to a slope of 18″. During your installation, you can readjust the pitch of the awning with a few simple steps if desired. Please review the installation manual for the procedure.

Your awning is designed to protect you while you are enjoying the outdoors. You should retract it when not in use. It is not recommended to leave it open under high winds.

And for greater safety, a wind sensor is included with motorized awnings, which  helps protect your investment under weather stress.

Your Multiple Shade has an openness of 5%, it blocks most of the sun while allowing a soft light, keeping you and your home cooler. In addition, it helps keep harmful UV rays from your furniture and flooring, increasing their lifetime.

Your awning will keep your deck or patio cooler, the temperature difference can reach up to 20 degrees Farenheit. It will also prevent the sun from shining through your doors and windows, which will lower your need for air conditioning and protect your furniture and flooring from harmful UV rays.

Your Brasilia awning or Multiple Shade are designed to be virtually maintenance free. Periodic cleaning of the fabric will help extend the life of the fabric and prevent formation of mildew. The awning frame is painted with durable powder-coated paint for long lasting beauty.